Część I. Konsulting zarządczy w
perspektywie
Albert K. J.: How to be your own management
consultant (Nowy Jork, McGraw-Hill. 1978);
256 s.
American Institute of Certified Public Accountants (AICPA):
Consulting services manual (Jersey City, New Jersey, 1993).
Argyris Ch.: Intervention theory and method: A
behavioural science view (Reading, Massachusetts, Addison-Wesley,
1970); 374 s.
__________ : On organizational learning
(Oxford, Blackwell. 1992); 452 s.
Asian Productivity Organization (APO): Consulting
skills in Asian context: A report of an
APO symposium on consulting skills
(Tokio, 1992); 188 s.
Barcus S. W.; Wilkinson J. W.: Handbook of
management consulting services (Nowy Jork, McGraw-Hill, 1986); 440
s.
Bell Ch. R.; Nadler, L (red.): The
client-consultant handbook (Houston, Teksas, Gulf Publishing Co.,
1979); 278 s.
Bellman G. M.I.: Getting things done when you are
not in charge (San Francisco, Kalifornia, Berrett-Koehler, 1992);
278 s.
__________ : The consultant's calling:
Bringing who you are to what you do (San Francisco, Kalifornia,
Jossey-Bass, 1990); 238 s.
Bentley T. J. (red.): The management services
handbook (Londyn, Holt, Rinehart and Winston, 1984); 527 s.
Bermont H.: How to become a successful consultant
in your own field (Waszyngton, DC, Bermont Books, 1978); 157 s.
__________ : Psychological strategies
for success in consulting (Waszyngton, DC, The Consultants Library,
1983); 68 s.
Block P.: Flawless consulting: A guide to getting
your expertise used (Austin, Teksas, Learning Concepts, 1981); 215
s.
Cockman; Evans B.; Reynolds P: Client-centred
consulting: A practical guide for internal advisers and trainers (Londyn,
McGraw-Hill, 1992); 203 s.
Cody T. G.: Management consulting: A game without
chips (Fitzwilliam, New Hampshire, Consultants News, 1986); 180 s.
Cohen W. A.: How to make it big as a consultant
(Nowy Jork, Amacom, 1985); 304 s.
Cypert S. A.: Following the money: The inside
story of accounting's first mega-merger (Nowy Jork, Amacom, 1991);
279 s.
Fuchs J. H.: Making the most of management
consulting services (Nowy Jork, Amacom, 1975); 214 s.
__________ : Management consultants in action
(Nowy Jork, Hawthorn Books, 1975); 216 s.
Gallessich J.: The profession and practice of
consultation (San Francisco, Kalifornia, Jossey-Bass, 1982); 490 s.
Garratt S.: How to be a consultant (Aldershot,
Gower, 1991)160 s.
Golembiewski T. (red.): The handbook of
organizational consultation (Nowy Jork, Marcel Dekker 1992).
Goodman P S.: Change in organizations (San
Francisco, Kalifornia, Jossey-Bass, 1982); 446 s.
Goodstein L. D.: Consulting with human service
systems Reading, Massachusetts, Addison-Wesley, 1978); 172 s.
Greiner L. E.; Metzger R. 0.: Consulting to
management (Englewood Cliffs, New Jersey, Prentice-Hall, 1983); 368
s.
Guttmann H. P: The international consultant (Nowy
Jork, Wiley, 1987); 185 s.
Hersey P.; Blanchard K. H.: Management of
organizational behaviour: Utilizing human resources (Englewood
Cliffs, New Jersey, Prentice-Hall, 1982);
345 s.
Holtz H.: How to succeed as an independent
consultant (Nowy Jork, Wiley, 1983); 395 s.
Hunt A.: The management consultant (Nowy Jork,
Ronald Press, 1977); 159 s.
Johnson B. L.: Private consulting: How to turn
experience into employment dollars (Englewood Cliffs, New Jersey,
Prentice-Hall, 1982); 147 s.
Kadushin A.: Consultation in social work (Nowy
Jork, Columbia University Press, 1977); 236 s.
Kelley R.E.: Consulting: The complete guide to a
profitable career (Nowy Jork, Charles Scribner's Sons, 1986); 282 s.
Kishel G. F; Kishel P. G.: Cashing in on the
consulting boom (Nowy Jork, Wiley, 1985); 180 s.
Klein H. J.: Other people's business: A primer on
management consultants (Nowy Jork., Mason-Charter, 1977); 202 s.
Kubr M.: How to select and use consultants: A
client's guide, Management Development Series No. 31 (Genewa, ILO,
1993); 205 s.
Leavitt H. J.: Managerial psychology (Chicago,
Illinois, Universitv of Chicago Press, 1978); 386 s.
Lippitt G. L.; Lippitt R.: The consulting process
in action (San Diego, Kalifornia, University Associates, 1986); 213
s.
Margerison Ch. J.: Managerial consulting skills: A
practical guide (Aldershot, Hampshire, Gower, 1988); 200 s.
Markham C.: Practical consulting (Londyn,
Chartered Accountants' Hall, 1987); 217 s.
__________ : The top consultant: Developing your
skills for greater effectiveness (Londyn, Kogan Page, 1993); 231 s.
Management consulting 1990: The state of the
profession (Fitzwilliam, New Hampshire,
Kennedy Publications, 1990); 127 s.
Metzger R. 0.: Profitable consulting: Guiding
America's managers into the next century
(Reading, Massachusetts, Addison-Wesley,
1988); 191 s.
Moore G. L.: The politics of management consulting
(Nowy Jork, Praeger, 1984); 176 s.
Nadler G.; Hibino S.: Breakthrough Thinking: The
seven principles of creative problem solving (Rocklin, Kalifomia,
Prima Publishing, 1994); 416 s.
Rassam C.; Oates D.: Management consultancy: The
inside story (Londyn, Mercury, 1991); 214 s.
Schein E. H.: Organizational psychology
(Englewood Cliffs, New Jersey, Prentice-Hall, 1980); 274 s.
__________ : Process consultation: Jts
role in organization development (Reading, Massachusetts,
Addison-Wesley, 1969); 150 s.
__________ : Process consultation:
Lessons for managers and consultants, t. 2 (Reading, Massachusetts,
Addison-Wesley, 1987); 288 s.
Sinha D. P. (red.): Consultants and consulting
styles (New Delhi, Visions Books, 1979); 248 s.
Smith B.: The country consultant (Fitzwilliam,
New Hampshire, Consultants News, 1982); 300 s.
Steele F.: Consulting for organizational change
(Amherst, Massachusetts, University of Massachusetts Press, 1975);
202 s.
__________ : The role of the internal
consultant (Boston, Massachusetts, CBI Publishing Co., 1982); 158 s.
Stevens M.: The Big Eight (Nowy Jork,
Macmillan, 1981); 270 s.
__________ : The Big Six: The selling
out of America's top accounting firms (Nowy Jork, Simon & Schuster,
1991); 271 s.
Stryker S.: Guide to successful consulting (with
forms, letters and check-lists) (Englewood Cliffs, New Jersey,
Prentice-Hall, 1984); 272 s.
Tisdall P : Agents of change: The development and
practice of management consulting (Londyn, Heinemann, 1983); 163 s.
United Nations: Management consulting: A survey of
the industry and its largest firms (Nowy Jork, 1993); 93 s.
Van Doren G. H.; Nadler S. D: Management advisory
services manual (Boston, Massachusetts, Warren, Gorham & Lamont.
1987).
Viney N: : Bluff your way in consultaney (Londyn,
Ravette Books, 1986); 62 s.
Weinberg G. M.: The secrets of consulting (Nowy
Jork, Dorset, 1986); 228 s.
Weiss A.: Million dollar consulting: The
professional's guide to growing a practice (Nowy Jork, McGraw-Hill,
1992); 274 s.
Wolf W. B.: Management and consulting: An
introduction to James 0. McKinsey (Ithaca, Nowy Jork, Cornell
University Press, 1978); 112 s.
Rozdział 4. Konsulting i zmiana
Beckhart R.; Harris R. T.: Organizational
transitions: Managing complex change (Reading, Massachusetts,
Addison-Wesley, 1977); 110 s.
Blake R.; Mouton J. S.: Solving costly
organizational conflicts (San Francisco, Kalifornia, Jossey-Bass,
1984); 327 s.
Camp R.: Benchmarking:
The search for industry best practices that lead to superior performance
(White Plains, Nowy Jork, Quality
Resources, 1989).
Carnal C.: Managing change (Londyn, Routledge,
1991); 101 s.
Grundy T.: Implementing strategic change: A
practical guide for business (Londyn, Kogan Page, 1993); 250 s.
Hammer M.; Champy J.: Reengineering the
corporation: A manifesto for business revolution (Nowy Jork,
HarperBusiness, 1993); 223 s.
Huczynski A. A.: Buchanan D. A.: Organizational
behaviour: An introductory text (Londyn, Prentice-Hall, 1991); 615
s.
Imai M.: Kaizen: The key to Japan 's competitive
success (Nowy Jork, Random House, 1986).
Kanter R. MI.: Stein B. A.; Jick T. D.: The
challenge of organizational change:
How people experience and manage it
(Nowy Jork., The Free Press, 1992).
Lippitt G. L.: Organization renewal: A holistic
approach to organization development (Englewood Cliffs, New Jersey,
Prentice-Hall, 1982); 418 s.
McNair C. J.; Leibfried K. H. J. : Benchmarking: A
tool for continuous improvement (Nowy Jork, Harper Collins, 1992);
344 s.
Senge P. M.: The fifth discipline: The art
and practice of the learning organization (Nowy Jork, Doubleday
Currency, 1990).
Stewart V.: Change: The challenge for management
(Maidenhead, Berkshire, McGraw-Hill, 1983); 166 s.
Zairi M.: Competitive benchmarking: An executive
guide (Letchworth, Hertfordshire, Technical Communications, 1992);
62 s.
Rozdział 5. Konsulting i kultura
Bate P.: Strategies for cultural change
(Oxford, Butterworth-Heinemann, 1994); 300 s.
Deal T. E.; Kennedy A. A.: Corporate cultures: The
rites and rituals of corporate life (Reading, Massachusetts,
Addison-Wesley, 1982); 232 s.
Economist Intelligence utnit (EIU): Managing
cultural differences for competitive advantage (Londyn, 1993); 133
s.
Hampden-Turner. C.: Corporate culture (Londyn,
Economist Books, 1990): 240 s.
Harris P. R.: Moran R. T.: Managing cultural
differences (Houston, Teksas, Gulf Publishing Co., 1979); 418 s.
Hofstede G.: Cultures and organizations: Software
of the mind (Nowy Jork, McGraw-Hill, 1991); 279 s.
Lippitt G. L.; Hoopes D. S. (red.): Helping across
cultures (Waszyngton, DC, International Consultants Foundation,
1978); 76 s.
Mizutani E.: Strategic cross-cultural management:
Its human resource aspect (Tokio, International Leadership
Development Institute, 1994); 142 s.
Moran R. T.; Harris P. R.: Managing cultural
synergy (Houston, Teksas, Gulf Publishing Co., 1982); 399 s.
Schein E. H. : Organizational culture and
leadership (San Francisco, Kalifomia, Jossey-Bass, 1992); 423 s.
Część II. Proces konsultingowy
Bancroft G. O'Sullivan G.: Quantitative methods
for accounting and business studies (Londyn, McGraw-Hill, 1993); 380
s.
Barish N. N.; Kaplan S.: Economic analysis for
engineering and managerial decision making (Nowy Jork, McGraw-Hill,
1978); 791 s.
Bennett R.; Management research: Guide for
institutions and professionals (Genewa, ILO, 1983); 245 s.
Bentley T. J (red.): The management services
handbook (Londyn, Holt, Rinehart and Winston, 1984); 527 s.
Block P.: Flawless consulting: A guide to getting
your expertise used (Austin, Teksas, Learning Concepts, 1981); 215
s.
Bowlin O. D. i in.: Guide to financial analysis
(Nowy Jork, McGraw-Hill, 1980); 335 s.
Buffa E. S.; Dyer J. S.: Essentials of management
science; Operations research (Nowy Jork, Wiley, 1978); 528 s.
Clark J. J.; Clark M. T.: A statistics primer for
managers (Nowy Jork. The Free Press, 1983); 258 s.
Clover V. T.; Balsey H. L.: Business research
methods (Columbus, Ohio, Grid Publishing Co., 1979); 385 s.
Consultants News: 25 "best" proposals by
management consulting firms (Fitzwilliam, New Hampshire, 1984); 510
s.
Dunham R. B.; Smith F. J.: Organizational surveys:
An internal assessment of organizational health (Glenview, Illinois,
Scott, Foresman and Co., 1979); 179 s.
EIU: Global benchmarking for competitive edge
(Londyn, 1993); 117 s.
Emory C. W.: Business research methods (Homewoood,
Illinois, Irwin, 1976); 483 s.
Fédération Internationale des Ingénieurs-Conseils (FIDIC):
The White Book guide (with other notes on documents for consultancy
agreements) (Lozanna, 1991); 115 s.
Francis D.: Effective problem solving: A
structured approach (Londyn, Routledge, 1991); 128 s.
Greenberg L.: A practical guide to productivity
measurement (Waszyngton, DC, Bureau of National Affairs, 1973); 77
s.
Greiner L. E.; Metzger R. O.: Consulting to
management (Englewood Cliffs, New Jersey, Prentice-Hall, 1983); 368
s.
Harnett D. L.: Statistical methods (Reading,
Massachusetts, Addison-Wesley, 1982); 730 s.
Harrison I.
W.: Capital investment appraisal (Londyn, McGraw-Hill, 1973); 90
s.
Holtz H.:
Government contracts: Proposalmanship and winning strategies (Nowy Jork,
Plenum Press, 1979); 288 s.
International Labour Office (ILO): How to read a
balance sheet (Genewa., 1985); 213 s.
Kanawaty G. (red.): Introduction to work study
(Genewa, ILO, 1992); 523 s.
Kepner C. H.; Tregoe B. B.: The new rational
manager (Princeton, New Jersey, Kepner-Tregoe, 1981); 224 s.
Kervin J. B.: Methods for business research (Nowy
Jork, Harper, 1992); 750 s.
Kubr M.; Prokopenko J.: Diagnosing management
training and development needs: Concepts and techniques, Management
Development Series., No. 27 (Genewa, ILO, 1989); 304 s.
Lopez F. M.: Personnel interviewing: Theory and
practice (Nowy Jork, McGrawHill, 1971); 356 s.
Margerison Ch.: Managerial problem solving
(Bradford, West Yorkshire, MCB Publications, 1982); 166 s.
Maynard H. B.: Industrial engineering handbook
(Nowy Jork, McGraw-Hill, 1971);
1980 s.
McNair C. J.; Leibfried K. H. J.: Benchmarking: A
tool for continuous improvement (Nowy Jork, Harper, 1992); 344 s.
Nadler G.; Hibino S.: Breakthrough Thinking: The
seven principles of creative problem solving (Rocklin, Kalifornia,
Prima Publishing, 1994); 416 s.
Nadler G.; Hibino S.:; Farrell. J.:
Creative solution finding (Rocklin, Kalifornia, Prima Publishing,
1995); 498 s.
Nierenberg G.
I.: The art of negotiating (Nowy Jork, Pocket Books, 1984); 254
s.
Oxenfeldt A. R.: Cost-benefit analysis for executive
decision making: The danger of plain common sense (Nowy Jork, Amacom,
1979); 432 s.
Payne T. A.: Quantitative techniques for
management: A practical approach (Heme Hempstead, Prentice-Hall,
1981); 452 s.
Platt C. J.: Survey of company reports: An
analysis of current practices in presenting information
(Farnborough, Hampshire, Wieton Publications, 1978); 125 s.
Rawlinson J. G.: Creative thinking and
brainstorming (Farnborough, Hampshire, Gower, 1981); 128 s.
Reeves T. K.; Harper D.: Surveys at work: A
practitioner's guide (Maidenhead, Berkshire, McGraw-Hill, 1982); 259
s.
Shenson H. L.: How to strategically negotiate the
consulting contract (Waszyngton, DC, Bermont Books, 1980); 107 s.
Silverman J.M. i in.: Action-planning workshops
for development management (Waszyngton, DC, World Bank, 1986); 74 s.
Warren R.:
How to understand and use company accounts (Londyn, Business Books,
1983); 221 s.
Weisbord M.
R.: Organizational diagnosis (Reading, Massachusetts,
Addison-Wesley, 1978); 180 s.
Westwick C. A.: How to use
management ratios (Aldershot, Hampshire, Gower,
1973); 284 s.
White D. J:
Decision methodology (Londyn. Wiley, 1975); 274 s.,
Część III. Konsulting w
różnych dziedzinach zarządzania
Rozdział
12. Konsulting w zarządzaniu ogólnym i strategicznym
American
Management Association (AMA): Managing a dynamic organization
(Nowy Jork, 1993); 93 s.
Ansoff H. I.:
Strategic management (Londyn, Macmillan, 1979); 236 s.
Bacon J.:
Corporate boards and corporate governance (Nowy Jork, The Conference
Board, 1993); 37 s.
Baden-Fuller
D. ; Stopford J. M.: Rejuvenating the mature business (Londyn and
Nowy Jork, Routledge, 1992); 232 s.
Bennis W.:
Why leaders can 't lead: The unconscious conspiracy continues (San
Francisco, Kalifomia, Jossey-Bass, 1989); 169 s.
Burke R.:
Project management: Planning and control (Chichester, Sussex, Wiley,
1993); 390 s.
Campbell
A. i in.: A sense of mission (Londyn, Hutchinson, 1990); 288 s.
Chakravarthy
B.: Lorange P.: Managing the strategy process: A framework for a
multibusiness firm (Englewood Cliffs, New Jersey, Prentice Hall,
1991); 432 s.
Deal T. E.;
Kennedy A. A.: Corporate cultures: Tire rites and rituals of
corporate life (Reading, Massachusetts, Addison-Wesley, 1982); 232
s.
Drucker P.:
Innovation and entrepreneurship: Practice and principles (Nowy Jork,
Harper and Row, 1985); 277 s.
__________ : Management (Nowy Jork, Harper and Row, 1973); 840 s.
Drucker P. F.:
Managing for the future (Oxford, Butterworth-Heinemann, 1992);
278 s.
__________ : The practice of management (Londyn, Pan Books,
1970); 480 s.
Economist
Intelligence Unit (EIU): Best practices: Management (Londyn,
1993); 105 s.
__________ :
Do you need a mission statement? (Londyn, 1990); 147 s.
__________ :
The successful corporation of the year 2000 (Londyn, 1994).
Gilder G.: The spirit of
enterprise (Nowy Jork, Simon and Schuster, 1984); 272 s.
Goldstein A. S.: Corporate comeback: Managing turnarounds and troubled
companies (Nowy Jork, Wiley, 1988); 230 s.
Goodman S.
T.: How to manage a turnaround (Nowy Jork, The Free Press, 1984);
279 s.
Hamel G. ;
Prahalad, C. K. : Competing for the future (Boston, Massachusetts,
Harvard Business School Press. 1994); 327 s.
Hammer M.;
Champy J.: Reengineering the corporation: A manifesto for business
revolution (Nowy Jork, HarperBusiness, 1993); 223 s.
Handy Ch.:
The empty raincoat: Making sense of the future (Londyn, Hutchinson,
1994); 280 s.
__________ : Gods of management: The changing work of organizations
(Londyn, Souvenir Press, 1986); 240 s.
__________ : Understanding organizations (Londyn, Penguin Books,
1985); 487 s.
Harrison F.
L.: Advanced project management: A structured approach (Nowy
Jork, Wiley, 1992); 315 s.
Harvey-Jones
J.: Making it happen: Reflections on leadership (Londyn, Collins,
1988); 266 s.
Horton T. R.:
The CEO paradox: The privilege and accountability of leadership
(Nowy Jork, Amacom Books, 1992); 192 s.
Irons K.:
Managing service companies: Strategies for success (Wokingham,
Berkshire. Addison-Wesley, 1994); 258 s.
Johannson H.
J. i in.: Business process reengineering: Breakpoint strategies for
market dominance (Chichester, Sussex, Wiley, 1994).
Kanter R. M.:
The change masters (Nowy Jork, Simon & Schuster, 1983).
__________ : When giants learn to dance (Nowy Jork, Simon &
Schuster, 1989).
Katzenbach R.;
Smith D. K.: The wisdom of teams: Creating the high-performance
organization (Nowy Jork, Harper Business, 1994); 336 s.
Keen P.
G. W.; Knapp E. M.: Every manager's guide to business processes: A
glossary of key terms and concepts for today's business leader
(Boston, Massachusetts, Harvard Business School Press, 1995); 240 s.
Khandwalla P.
N.: Innovative corporate turnarounds (Londyn, Sage, 1992); 279 s.
Kotter J. P.:
The general managers (Nowy Jork, The Free Press, 1982); 221 s.
Kurogane K.
(red.): Cross-functional management: Principles and practical
applications (Tokio, APO, 1993); 253 s.
Lank A. G.;
Neubauer F.; Parikh J.: Intuition: The new frontier of management
(Oxford, Blackwell, 1994); 265 s.
Lawler E. E.:
High involvement management: Participative strategies for improving
organizational performance (San Francisco, Kalifornia, Jossey-Bass,
1986).
Leavitt H. J.:
Corporate pathfinders (Chicago, Illinois, Irwin, 1986).
Lorange P. i
in.: Implementing strategic processes: Change, learning and
cooperation (Oxford, Blackwell, 1993).
_________ : Planning and control: Issues in the strategy process
(Oxford, Blackwell, 1993); 246 s.
McNair C. J.;
Leibfried K. H. J.: Benchmarking: A tool for continuous improvement
(Nowy Jork, Harper Collins. 1992); 344 s.
Mintzberg H.:
Power in and around organizations (Englewood Cliffs, New Jersey,
Prentice-Hall, 1983); 700 s.
__________ : Structures in fives: Designing effective organizations
(Englewood Cliffs, New Jersey, Prentice-Hall, 1983); 312 s.
_________ : The rise and fall of strategic management (Nowy
Jork, The Free Press, 1993); 288 s.
North K.: Environmental business management: An introduction,
Management Development Series, No. 30 (Genewa, ILO, 1992); 194 s.
Ohmae K.:
The mind of the strategist (Nowy Jork, McGraw-Hill, 1982).
O'Toole J.:
Vanguard management (Nowy Jork, Doubleday, 1985); 432 s.
Peters T.: Thriving on chaos: Handbook for a management
revolution (Londyn, MacMillan, 1988); 561 s.
__________ : Liberation management: Necessary disorganization for the
nanosecond nineties (Nowy Jork, Knopf, 1992); 834 s.
__________ ; Austin N.: A passion for excellence: The leadership
difference (Nowy Jork, Random House, 1985); 437 s.
__________ ; Waterman R. H.: In search of excellence
(Nowy Jork, Warner Books, 1982); 360 s.
Pinchot G.: Intrapreneuring: Why you don't have to leave the
corporation to become an entrepreneur (Nowy Jork, Harper and Row,
1985); 368 s.
Porter M. E.: Competitive advanrage: Creating and sustaining superior
performance (Nowy Jork, The Free Press, 1985); 557 s.
__________ : The competitive advantage of nations (Nowy
Jork, The Free Press, 1990).
__________ : Competitive strategy: Techniques for analysing
industries and competitors
(Nowy Jork, The Free Press, 1980).
Rock M. L. (red.): The mergers and acquisitions handbook (Nowy
Jork, McGraw-Hill, 1987); 518 s.
Sinatra A. i in.: The management of corporate acquisitions:
International perspectives (Londyn, Macmillan, 1994); 526 s.
Solomon R. C.: Ethics and excellence: Cooperation and integrity in
business (Nowy Jork, Oxford Universitv Press, 1992); 305 s.
Steiner G. A.; Miner J. B.:Management policy and strategy (Nowy
Jork., Macmillan, 1982); 357 s.
Steiner G. A.: The new CEO (Nowy Jork, Macmillan, 1983); 133 s.
Sui-Lun W.: Strategic information systems in Japan: Creating
competitive advantages (Tokio, APO, 1993); 86 s.
Watson G. H.: Strategic benchmarking: How to rate your company 's
performance against the world's best (Nowy Jork, Wiley, 1993); 270
s.
Yamanouchi T.: A new study of technology management (Tokio, APO,
1995); 308 s.
Zairi M.: Competitive benchmarkin i An executive guide (Letchworth,
Hertfordshire, Technical Communications, 1992); 62 s.
Rozdział 13. Konsulting w zarządzaniu finansowym
Andersen T. J.: Euromarket instruments: A guide to the world's
largest debt market (Nowy Jork, New York Institute of Finance,
1990); 308 s.
Ansell J.; Wharton F. (red.): Risk: Analysis assessment and
management (Chichester, Sussex, Wiley, 1992); 230 s.
Auerbach R. D.: Money, banking and financial markets (Nowy Jork,
Macmillan, 1985); 650 s.
Bean D. G.: Financial strategy in the acquisition decision (Farnborough,
Hampshire, Gower, 1975); 175 s.
Bierman H.; Smidt S.: The capital budgeting decision (Londyn,
Macmillan, 1975); 482 s.
Bradley J. W.; Korn D. H.: Acquisition and corporate development
(Lexington, Massachusetts, Lexington Books, 1981); 252 s.
Clark J. J. i in.: Capital budgeting: Planning and control of capital
expenditures (Englewood Cliffs, New Jersey, Prentice-Hall, 1979);
468 s.
Cobham D.: Markets and dealers: The economics of the London financial
markets (Londyn, Longman, 1993); 183 s.
Eckl S. i in.: Financial engineering (Oxford, Basil Blackwell,
1990); 243 s.
Edwards A. D. P: The exporter's and importer's handbook on foreign
currency (Londyn, Macmillan, 1990); 126 s.
Ensor R.; Muller P: The essentials of treasury management
(Londyn, Euromoney Publications, 1981); 259 s.
Franks J.:
Broyles J.: Modern managerial finance (Nowy Jork, Wiley, 1979);
376 s.
Glautier M.
W. E.; Underdown B.: Accounting theory and practice (Londyn,
Pitman, 1976); 741 s.
Grass M. (red.): Control of working capital (Farnborough,
Hampshire, Gower, 1972); 151 s.
Gray J.; Johnston K. S.: Accounting and management action (Nowy
Jork, McGraw-Hill, 1973); 574 s.
Grundy T.:
Corporate strategy and financial decisions (Londyn, Kogan Page,
1992).
Heywood J.:
Foreign exchange and the corporate treasurer (Londyn, A. and C.
Black, 1978); 163 s.
Holmes G.; Sugden A.: Interpreting company reports and accounts
(Londyn, Woodhead Faulkner, 1992); 232 s.
Horngren C.
T.: Cost accounting: A managerial emphasis (Englewood Cliffs, New
Jersey, Prentice-Hall, 1982); 997 s.
Hovers J.: Expansion through
acquisition (Londyn, Business Books; 1973); 178 s.
Hull J.:
Options, futures and other derivative securities (Englewood Cliffs,
New Jersey, Prentice Hall, 1993); 492 s.
Johnson H. T.;
Kaplan R. S.: Relevance lost: The rise and fall of management
accounting (Boston, Massachusetts, Harvard Business School Press,
1987).
Johnson H. T.:
Relevance regained: From top-down control to bottom-up empowerment
(Nowy Jork, The Free Press, 1992); 228 s.
Kettell B.:
The finance of international business (Londyn, Graham and Trotman,
1979); 275 s.
Levy H.;
Sarnat M.: Capital investment and financial decisions (Nowy Jork,
Prentice Hall, 1990); 711 s.
Manson B.:
The practitioner's guide to interest rate risk management (Londyn,
Graham & Trotman, 1992).
McCarthy G.
D.; Healey R. E.: Valuing a company: Practices and procedures
(Nowy Jork, Ronald Press, 1971); 521 s.
Mehta
D. R.: Working capital management (Englewood Cliffs, New Jersey,
Prentice-Hall, 1974); 182 s.
Merrett A. J.;
Sykes A.: The finance and analysis of capital projects (Londyn,
Longman, 1973); 573 s.
Nobes C.:
International classification of financial reporting (Londyn,
Routledge, 1992); 153 s.
Pocock M. A.;
Taylor A. H.: Handbook of financial planning and control (Farnborough,
Hampshire, Gower, 1981); 423 s.
Redhead K.; Hughes S.:
Financial risk management (Londyn, Gower Press, 1988). Rodriguez R.
M.; Carter E. E.: International financial management (Englewood,
Cliffs, New
Jersey, Prentice-Hail, 1979); 686 s.
Shapiro A. C.:
Multinational financial management (Boston, Massachusetts, Allyn
and Bacon, 1992); 729 s.
Smith G. V.:
Corporate valuation: A business and professional guide (Nowy
Jork, Wiley, 1988); 224 s.
Tennent M.:
Practical liquidity management (Farnborough, Hampshire, Gower,
1976); 201 s.
Van Horn J.:
Financial management and policy (Englewood Cliffs, New Jersey,
Prentice-Hall, 1980); 809 s.
Walker T.:
A guide for using the foreign exchange market (Nowy Jork, Wiley,
1981); 372 s.
Weston J. F;
Brigham E. F.: Managerial finance (Hinsdale, Illinois, Dryden
Press, 1978); 1030 s.
Rozdział 14. Konsulting w zarządzaniu marketingiem i
dystrybucją
Best A.:
When consumers complain (Nowy Jork, Columbia University Press,
1981); 232 s.
Blattberg R.
C. i in.: The marketing information revolution (Boston,
Massachusetts, Harvard Business School Press, 1994); 368 s.
Cespedes F.
V.: Concurrent marketing: Integrating product, sales, and service
(Boston, Massachusetts, Harvard Business School Press, 1995); 336 s.
Churchill G.
A.: Marketing research: Methodological foundations (Chicago, The
Dryden Press, 1987); 900 s.
Clancy K. J.;
Shulman R. S.: Marketing myths that are killing business (Nowy
Jork, McGraw-Hill, 1993).
Elliot K.;
Christopher M.: Research methods in marketing (Londyn, Holt,
Rinehart and Winston, 1973); 250 s.
Enis B. M.;
Cox K. K.: Marketing classics: A selection of influential articles
(Boston, Massachusetts, Allyn and Bacon, 1981); 533 s.
Gattorna. J.:
Handbook of physical distribution management (Aldershot,
Hampshire, Gower, 1983); 528 s.
Green P. E.;
Tull D. S.: Research for marketing decisions (Englewood Cliffs,
New Jersey, Prentice-Hall, 1978); 67 s.
Gronroos C.: Strategic management and marketing in the service sector
(Helsinki, Swedish School of Economics and Business Administration,
1982).
Halliburton Ch.; Hunerberg R.: European marketing: Readings and cases
(Wokingham, Berkshire, Addison-Wesley, 1993); 490 s.
Kotler P.: Marketing essentials (Englewood Cliffs, New Jersey,
Prentice-Hall, 1984); 556 s.
__________ : Marketing management: Analysis, planning and control
(Englewood Cliffs, New Jersey, Prentice-Hall, 1984).
__________ :
Principles of marketing (Englewood Cliffs, New Jersey, Prentice-Hall,
1983); 640 s.
Levitt T.: The marketing imagination (Nowy Jork, The Free Press,
1983); 203 s.
McCarthy E. J.: Basic marketing: A managerial approach (Homewood,
Illinois, Irwin, 1981); 762 s.
Nash E. L.: The direct marketing handbook (Nowy Jork, McGraw-Hill,
1984); 946 s.
Ogilvy D.: Ogilvy on advertising (Nowy Jork, Crown, 1983); 224 s.
Robeson J. F.; House R. G.: The distribution handbook (Nowy Jork,
The Free Press, 1985); 970 s.
Sammon W. L. i in.: Business competitor intelligence: Methods for
collecting,. organizing and using information (Nowy Jork, Wiley,
1984); 357 s.
Seibert J. C.: Concepts of marketing management (Nowy Jork,
Harper and Row, 1973); 570 s.
Shapiro B. P.; Sviokla J. J: Seeking customers (Boston,
Massachusetts, Harvard Business School Press, 1993); 340 s.
Staudt T.; Taylor D. A.:A managerial introduction to marketing (Englewood
Cliffs, New Jersey, Prentice-Hall, 1970); 576 s.
Toyne B.; Walters P. G. P.: Global marketing management: A strategic
perspective (Needham, Massachusetts, Allyn and Bacon, 1989); 747 s.
Willemin J. H.: The handbook of professional service management (Lund,
Studentliteratur, 1984); 275 s.
Rozdział 15. Konsulting w zarządzaniu produkcją
Adam E. E.; Ebert R. J.: Production and operations management:
Concepts, models and behavior (Englewood Cliffs, New Jersey,
Prentice – Hall, 1992); 729 s.
Aguayo R.: Dr Deming: The man who taught the Japanese about quality
(Londyn, Mercury, 1990); 284 s.
APO: Top
management forum: Industrial organizations in the 1990s – Management
of linkages (Tokio, 1994); 146 s.
Apple J.
M.: Plant layout and materials handling (Londyn, Wiley, 1977).
Banks J.:
Principles of quality control (Londyn, Wiley, 1989).
Berry W. L. i in.: Manufacturing planning and control systems ((Homewood,
Illinois, Irwin, 1992); 844 s.
Biegel J. E.: Production control, a quantitative approach (Englewood
Cliffs, New Jersey, Prentice-Hall, 1971); 295 s.
Biemans F. P. M. Manufacturing planning and control: A reference
model (Amsterdam, Elsevier, 1990).
Birchdale D.: Job design: A planning and implementation guide for
managers (Epping, Essex, Gower, 1975); 141 s.
Buffa E. S.: Meeting the competitive challenge: Manufacturing
strategies for US companies (Homewood, Illinois, Irwin, 1984); 190
s.
Buffa E. S.; Sarin R. K: Modern production-operations management
(Nowy Jork, Wiley, 1987); 816 s.
Brown J. K. (red.): Manufacturing: New concepts and new technology to
meet new competition (Nowy Jork, The Conference Board, 1984); 47 s.
Butera F.; Thurman J. E. (red.): Automation and work design
(Amsterdam, North-Holland, 1984); 758 s.
Clarly K.; Fujimoto T.: Product development performance (Boston,
Massachusetts, Harvard Business School Press, 1991).
Collard R.: Total quality (Londyn, Institute of Personnel
Management, 1993).
Crosby P.: Quality is free (Nowy Jork, New American Library,
1980); 270 s.
Davenport T. H.: Process innovation: Reengineering work through
information technology (Boston, Massachusetts, Harvard Business
School Press, 1993); 337 s.
Economist Intelligence Unit (EIU): Best practices: Environment
(Londyn, 1993); 157 s.
Edosomwan J. (red.): People and product management in manufacturing
(Amsterdam, Elsevier, 1990); 334 s.
Feigenbaum A. V.: Total quality control (Nowy Jork, McGraw-Hill,
1983).
Greene J.: Production and inventory control handbook (Nowy Jork,
McGraw-Hill, 1970); 800 s.
Hutchinson
D.: Quality circles handbook (Nowy Jork, Nichols, 1985); 272 s.
Ishikawa
K.: Guide to quality control (Tokio, APO, 1986); 225 s.
Juran J. M.: Juran on leadership for quality (Nowy Jork, The Free
Press (Macmillan), 1989); 376 s.
Juran J. M. i in.: Quality control handbook (Nowy Jork,
McGraw-Hill, 1974); ok. 1600 s.
Kanawaty G. (red.): Introduction to work study (Genewa, ILO,
1992); 524 s.
__________ : Managing and developing new forms of work organization,
Management Development Series, No. 16 (Genewa, ILO, 1981); 206 s.
Larson S.: Inventory systems and control handbook (Englewood
Cliffs, New Jersey, Prentice-Hall, 1976); 288 s.
Lawlor A.: Productivity improvement manual (Aldershot, Hampshire,
Gower, 1985); 306 s.
Luck D. J.: Product policy and strategy (Englewood Cliffs, New
Jersev, Prentice-Hall, 1972); 118 s.
Maskell B. H.: Performance measurement for world class manufacturing:
A model for American companies (Cambridge, Massachusetts,
Productivity Press, 1991); 408 s.
Mayer R. R.:
Production and operations management (Nowy Jork, McGraw-Hill,
1975); 660 s.
Maynard H.: Handbook of modern manufacturing management (Nowy
Jork, McGraw-Hifl, 1971); 1100 s.
__________ : Industrial engineering handbook (Nowy Jork,
McGraw-Hill, 1971); 1980 s.
Mizuno S.:
Company-wide total quality control (Tokio, APO, 1988).
__________ ;
Akao Y. (red.): QFD: The customer-driven approach to quality
planning and deployment (Tokio, APO, 1994); 363 s.
Munro-Faure L.;
Munro-Faure M.: Implementing total qua lity management
(Londyn, Financial Times/Pitman, 1992); 304 s.
Muther R.:
Practical plant layout (Nowy Jork, McGraw-Hill, 1955); 370 s.
North K.:
Environmental business management: An introduction, Management
Development Series, No. 30 (Genewa, ILO, 1992); 194 s.
Ohno T.: Toyota production system: Beyond large-scale production
(Cambridge, Massachusetts, Productivity Press, 1988); 142 s.
Osada T.:
The 5 S's: Five keys to a total quality environment (Tokio, APO,
1991); 159 s.
Pisano G. P.;
Hayes R. H.: Manufacturing renaissance (Boston, Massachusetts,
Harvard Business School Press, 1995); 384 s.
Riggs J. L.:
Production systems: Planning, analysis and control (Nowy Jork,
Wiley, 1979); 604 s.
Robson M.:
Quality circles: A practical guide (Aldershot, Hampshire, Gower,
1982); 204 s.
Salvendy G.:
Handbook of human factors (Nowy Jork, Wiley, 1984).
Schonberger R. J.: World class manufacturing, the lessons of
simplicity applied (Nowy Jork, The Free Press, 1986); 256 s.
Senju S.
(red.): TQC and TPM (Tokio, APO, 1992); 158 s.
__________ ; Nakamura Z.: Economic engineering for executives: A
common-sense approach to business decisions (Tokio, APO, 1990); 159
s.
Shen G. C.: Productivity
measurement and analysis (Tokio, APO, 1985); 59 s.
Sink D. S.: Productivity
management: Measurement and evaluation, control and improvement (Nowy Jork, Wiley, 1985); 518 s.
Skinner W.: Manufacturing: The formidable competitive weapon
(Nowy Jork, Wiley, 1985); 330 s.
Spenley P.: World class performance through total quality
(Londyn, Chapman & HaIl, 1992); 171 s.
Susman G. I.
(red.): Integrating design and manufacturing for competitive
advantage (Nowy Jork, Oxford University Press, 1992); 325 s.
Tersine R. J.:
Materials management and inventory systems (Nowy Jork, Elsevier
North-Holland, 1976); 425 s.
Thomas A. B.: Stock control in manufacturing industries (Farnborough,
Hampshire, Gower, 1980); 221 s.
Thurman J. E. i in.: On business and work: Towards new frontiers
(Genewa, ILO, 1992).
Underwood L.: Intelligent manufacturing (Wokingham, Berkshire,
Addison-Wesley, 1994); 220 s.
Vollmann T. E. i in.: Manufacturing, planning and control systems
(Homewood, Illinois, Dow Jones-Irwin, 1992).
Vollmann T. E. i in.: The new performance challenge: Measuring
operations for world class competition (Homewood, Illinois, Dow
Jones-Irwin, 1990).
Walters R. W. i in.: Job enrichment for results: Strategies for
successful implementation (Reading, Massachusetts, Addison-Wesley,
1975); 307 s.
Warner M. i in.: New technology and manufacturing management,
strategic choices for flexible production systems (Nowy Jork, Wiley,
1990).
Wheelwright S. G.; Clark K. B.: Revolutionizing product development
(Nowy Jork, The Free Press, 1992).
__________ ;
Clark K. B.; Clark I.; Hayes R. A.: Dynamic manufacturing (Nowy
Jork, The Free Press, 1988)
Womack J. i in.: The machine that changed the world (Nowy Jork,
Rawson Associates, 1990).
Rozdział 16. Konsulting w zarządzaniu zasobami ludzkimi
American Society for Training and Development (ASTD): Trainer's guide
to management development (Baltimore, Maryland, 1990).
APO : Asian dynamism through human resource development (Tokio,
1993); 554 s.
Anderson A. H.: Successful training practice: A manager's guide to
personnel development. Human Resource Management in Action series
(Cambridge, Massachusetts, Blackwell, 1993).
Argyris Ch.: On organizational learning (Oxford, Blackwell,
1992); 452 s.
__________ : A handbook of personnel management practice (Londyn,
Kogan Page, 1991); 976 s.
Armstrong M.; Murlis H.: Reward management: A handbook of salary
administration (Londyn, Kogan Page, 1988); 563 s.
Arthur D. Recruiting, interviewing, selecting and orienting new
employees (Nowy Jork, American Management Association, 1991); 333 s.
Black J. S. i in.: Global assignments: Successfully expatriating and
repatriating international managers (San Francisco, Kalifornia,
Jossey-Bass, 1992).
Boydell T. Management self-development: A guide for managers,
organizations and institutions, Management Development Series, No.
21 (Genewa, ILO, 1985); 267 s.
Brewster C.: The management of expatriates (Londyn, Kogan Page,
1991).
Brewster Ch.; Tyson S. (red.): International comparisons in human
resource management (Londyn, Pitman, 1991); 268 s.
__________;
Hegewisch A. (red.): The European human resource management guide
(Londyn, Academic Press, 1992).
__________
(red.): Policy and practice in European human resource management:
The evidence and analysis (Londyn, Routledge, 1994).
Business
International: Managing manpower in Europe (Genewa. 1982); 192 s.
Byrne J. A.:
The headhunters: A provocative look at the corporate search business
(Londyn, Kogan Page, 1987); 254 s.
Courtis J.:
Cost effective recruitment (Londyn, Institute of Personnel
Management, 1976); 92 s.
Craig R. L.
(red.): Training and development handbook: A guide to human resource
development (Berkshire, Massachusetts, McGraw-Hill, 1987).
Decenzo D. A.
; Robbins S.P.: Personnel/human resource management (Englewood
Cliffs, New Jersey, Prentice-Hall, 1988).
Dowling P.;
Schuler R. S.: International dimensions of human resource management
(Boston, Massachusetts. Kent, 1990).
Edwards S. i
in.: Manpower planning; Strategy and techniques in an organizational
context (Chichester, Sussex, Wiey, 1983); 208 s.
Eichel E.;
Bender H. E.: Performance appraisal: A study of current techniques
(Nowy Jork, American Management Association. 1984); 64 s.
EIU:
Managing people in Europe: The HR challenge of leaner companies
(Londyn, 1994).
__________ :
The talent-intensive organization: Optimising your company's human
resource strategies (Londyn, 1993); 190 s.
Fombrun C. J.
i in.: Strategic human resource management (Nowy Jork. Wiey,
1984); 499 s.
Gladstone A.
(red.): Labour relations in a changing environment (Berlin, De
Gruyter, 1992).
__________ :
The manager's guide to international labour standards, Management
Development Series, No. 23 (Genewa, ILO, 1986); 89 s.
Glueck W. F.:
Personnel: A diagnostic approach (Plano, Teksas, Business
Publications, 1982).
Gorlin H.;
Schein L.: Innovations in managing human resources (Nowy Jork,
The Conference Board, 1984); 38 s.
Hall L.;
Torrington D.: Personnel Management: A new approach (Nowy Jork,
Prentice-Hall, 1991); 620 s.
Hamner W. C.;
Schmidt F. L. (red.): Contemporary problems in personnel
(Chicago, St. Clair Press, 1977); 510 s.
Hansen C. P.;
Conrad K. A.: Handbook of psychological assessment in business
(Nowy' Jork, Quorum Books, 1991); 352 s.
Henderson R. I.: Compensation management: Rewarding
performance (Englewood Cliffs, New Jersey, Prentice-Hall, 1988); 592
s.
Herriot P.
(red.): Assessment and selection in organizations: Methods and
practice for recruitment and appraisal (Nowy Jork, Wiley, 1990).
Hill N. C.:
Counselling at the workplace (Nowy Jork, McGraw-Hill, 1981); 282 s.
Hyman R.; Ferner A. (red.): New frontiers in European industrial
relations (Oxford, Blackwell, 1994); 410 s.
ILO: Job evaluation (Genewa, 1986); 203 s.
__________ : Payment by results (Genewa, 1984); 164 s.
Inohara H.: Human resource development in Japanese companies
(Tokio, APO, 1990); 293 s.
Institute of Management: Management development to the millenium: The
Cannon and Taylor working party reports ( Londyn, 1994); 102 s.
Joanes-Parker J.; Perry R. H. (red.): The executive search
collaboration: A guide for human resources professionals and their
search firms (Quorum Books, 1990).
Kennedy's pocket guide to working with executive recruiters
(Fitzwilliam, New Hampshire, Kennedy Publications, 1994); 160 s.
King P.: Performance planning and appraisal: A how-to-book for
managers (Nowy Jork, McGraw-Hill, 1989); 170 s.
Kubr M.; Prokopenko J.: Diagnosing management training and
development needs: Concepts and techniques, Management Development
Series, No. 27 (Genewa, ILO, 1989); 304 s.
Loughran C. S.: Negotiating a labor contract: A management handbook
(Waszyngton, DC, Bureau of National Affairs, 1992); 473 s.
McBeath C.; Rands D.: Salary administration (Londyn, Business
Books, 1976); 320 s.
McKinnon R.: Headhunters (Londyn, Scope Books, 1987); 172 s.
Mizutani E.: Strategic cross-cultural management: Its human resource
aspect (Tokio, International Leadership Development Institute,
1994); 142 s.
Nadler L.: Corporate human resources development: A management tool
(Nowy Jork, Van Nostrand Reinhold, 1980); 199 s.
__________ ;
Nader Z.: The handbook of human resource development (Nowy Jork,
Wiley, 1990); 950 s.
Odiorne, G. S.: Strategic management of human resources: A portfolio
approach (San Francisco, Kalifornia, Jossey-Bass, 1984); 356 s.
Perry R. H.: How to answer a headhunter's call: A complete guide to
executive search (Nowy Jork, Amacom, 1984); 249 s.
Pfeffer J.: Competitive advantage through people: Unleashing the
power of the workforce (Boston, Massachusetts, Harvard Business
School Press, 1994); 304 s.
Pigors P.; Myers, C. A.: Personnel administration: A point of
view and a method (Londyn, McGraw-Hill, 1981); 588 s.
Plumbley P. R.: Recruitment and selection (Londyn,
Institute of Personnel Management, 1985); 176 s.
Senge P. M.: The fifth discipline: The art and practice of the
learning organization (New York, Doubleday, 1990).
Schein E. H.: Career dynamics: Matching individual and organizational
needs (Reading, Massachusetts, Addison-Wesley, 1978); 276 s.
Schmitt N.; Borman, W. C. i in. (red.): Personnel selection in
organizations (San Francisco, Kalifornia, Jossey-Bass, 1993); 553 s.
Schuler R. S.; Hube V. L.: Personnel and human resource management
(St. Paul, Minnesota, West Publishing, 1993).
Sparrow P.; Hiltrop J.-M.: European human resource management in
transition (Londyn, Prentice-Hall, 1994); 695 s.
Stewart V; Stewart A.: Practical performance appraisal
(Farnborough, Hampshire, Gower, 1978); 192 s.
Storey J. (red.): New perspectives on human resource management
(Londyn, Routledge, 1989); 208 s.
Taylor A. R.: How to select and use an executive search firm
(Nowy Jork, McGraw-Hill, 1984); 173 s.
Thomason G.: A textbook of personnel management (Londyn,
Institute of Personnel Management, 1981): 619 s.
Toplis J. i in.: Psychological testing: A manager's guide
(Londyn, Institute of Personnel Management, 1991); 169 s.
Towers B. (red.): Handbook of human resource management (Oxford,
Blackwell, 1992); 400 s.
Tracey W. R. (red.): Human resources management and development
handbook (Nowy Jork, Amacom, 1985); 1550 s.
Truell G. F.: Coaching and counselling: Key skills for managers
(Buffalo, Nowy Jork, PAT Publications, 1981); 77 s.
Truelove S. (red.): Handbook of training and development (Oxford,
Blackwell, 1992); 312 s.
Wexley K. N.; Hinrichs J.: Developing human resources
(Waszyngton, DC, BNA Books, 1991); 273 s.
Willis L.; Daisley J.: Developing women through training: A practical
handbook (Maidenhead, McGraw-Hill, 1991); 200 s.
Zemke R.; Kramlinger T.: Figuring things out: A trainer's guide to
needs and task analysis (Reading, Massachusetts, Addison-Wesley,
1982); 348 s.
Rozdział 17. Konsulting w technologii informatycznej
Daniels C. N.: Information technology: The management challenge
(Wokingham,. Berkshire, Addison-Wesley, 1994); 190 s.
Diebold J.: Managing information (Nowy Jork, Amacom, 1985); 144
s.
Ein-Dor, P.; Jones C. R.: Information systems management:
Analytical tools and techniques (Amsterdam, North-Holland, 1985);
230 s.
EIU:
The management challenge of information technology (Londyn, 1991);
110 s.
Greene Ch.
B.: Benchmarking the information technology function (Nowy Jork,
The
Conference Board, 1993); 23 s.
Hirschheim R.; Lacity M. C.: Information systems outsourcing: Myths,
metaphors and realities (Nowy Jork, Wiley, 1993); 269 s.
Lucas H. C.: Information systems: Concepts for management (Nowy
Jork, McGraw-Hill, 1982); 515 s.
Institute of
Certified Management Consultants of Canada (ICMC): Management
practices in information technology (Toronto, Ontario, 1993).
Keen P. G. W.:
Shaping the future: Business design through information technology
(Boston, Massachusetts, Harvard Business School Press, 1991); 288 s.
__________ :
Every manager's guide to information technology: A glossary of key
terms and concepts for today's business leader (Boston,
Massachusetts, Harvard Business School Press, 1995); 304 s.
McGee J. V. i
in.: Managing information strategically (Nowy Jork, Wiley; 1993);
240 s.
Simon A. R.:
How to be a successful computer consultant (Nowy Jork,
McGraw-Hill, 1990); 259 s.
Walton R. E.:
Up and running: Integrating information technology and the
organization (Boston, Massachusetts, Harvard Business School Press,
1991); 231 s.
Wiig K.:
Expert systems: A manager's guide, Management Development Series,
No. 28 (Genewa, ILO, 1990); 182 s.
Williams M.:
Annual review of information science and technology (Medford,
Learned Information, 1993); 495 s.
Rozdział
18. Konsulting w zarządzaniu małymi przedsiębiorstwami
American
Institute of Certified Public Accountants (AICPA): Assisting a
financially troubled business (Nowy Jork, 1992); 46 s.
__________ :
Assisting closely held businesses to plan for succession (Nowy
Jork, 1992); 31 s.
APO:
Productivity through consultancy in small industrial enterprises
(Tokio, 1974); 500 s.
Baumback C.
M.: Basic small business management (Englewood Cliffs, New
Jersey, Prentice-Hall. 1983); 540 s.
Bork D.:Family
business, risky business: How to make it work (Nowy Jork, Amacom,
1986); 180 s.
Choo J. A. L.:
Modernizing small-scale industries and businesses (Tokio, APO,
1992); 83 s.
Clark S. A.:
Beating the odds: 1O smart steps to small business success (Nowy
Jork, Amacom Books, 1992); 283 s.
Coleman B.:
The small business survival guide (Londyn, Norton, 1984); 350 s.
Daily
Telegraph: How to set up and run your own business (Londyn,
1984); 207 s.
Dickson D. E.
N. (red.): Improve your business: Handbook (129 s.) i Workbook
(83 s.) (Genewa, ILO, 1994).
Harper M.:
Small business in the third world: Guidelines for practical assistance
(Chichester, Sussex, Wiley, 1984); 211 s.
Jones S.;
Cohen M. B. (red.): The emerging business: Managing for growth
(Nowy Jork, Wiley, 1983); 425 s.
Kline J. B. i
in.: Managing the small business (Homewood, Illinois, Irwin,
1982); 466 s.
Kuriloff A. H. i in.: Starting and managing the small business
(Londyn, McGraw-Hill, 1993); 720 s.
Neck P.; Nelson R. (red.): Small enterprise development: Policies and
programmes, Management Development Series, No 14 (Genewa, ILO,
1987); 282 s.
Peace Corps: Guidelines for management consulting programmes for
small-scale enterprise (Waszyngton, DC, 1981); 212 s.
Reeb W. L.; Winters S. L.: Small business consulting (Nowy Jork,
American Institute of Certified Public Accountants <AICPA>, 1991).
Rosenblatt P. C. i in.: The family in business (San Francisco,
Kalifornia, Jossey-Bass, 1985); 321 s.
Schumacher E. F. S.: Small is beautiful: A study of economics as if
people mattered (Londyn, Abacus, 1973); 250 s.
Shook C.; Shook R. L.: Franchising: The business strategy that
changed the world (Englewood Cliffs, New Jersey, Prentice-Hall,
1993); 260 s.
Steinhoff D.: Burgess J. F.: Small business management fundamentals
(Londyn, McGraw-Hill, 1993); 570 s.
Stillman R. J.: Small business management: How to start and stay in
business (Boston, Massachusetts, Little, Brown, 1983): 275 s.
Woodcock C. (red.): The Guardian guide to running a small business
(Londyn, Kogan Page, 1984); 248 s.
Rozdział 19. Konsulting w mikroprzedsiębiorstwach
Bogaert, MVdB.sj: Training village entrepreneurs, guidelines for
development workers (Delhi, Skills for Progress, 1986); 136 s.
Buzzard S.; Edgcomb E.: Monitoring and evaluating small business
projects: A step-by-step guide (Nowy Jork, SEEP, 1987); 262 s.
Chambers R.: Challenging the professions: Frontiers for rural
development (Londyn. IT Publications, 1993); 80 s.
De Soto H.: The other path (Nowy Jork, Harper and Row, 1989).
Devereux S.; Pares H.: Credit and savings for development: A manual
for the poor (Oxford, Oxfam, 1987); 90 s.
Edgcomb E.; Cawley J.: An institutional guide for enterprise
development organizations (Nowy Jork, PACT Publications. 1993); 312
s.
Gajanayake S.; Gajanayake J.: Community empowerment: A participatory
training manual on community project development (Nowy Jork, PACT
Publications, 1993); 160 s.
Harper M.: Consultancy for small business (Londyn, IT
Publications, 1976); 254 s.
__________ :
Entrepreneurship for the poor (Londyn, IT Publications, 1984);
135 s.
Kraus-Harper U.; Harper M.: Getting down to business, a training
manual for businesswomen (Londyn, IT Publications, 1991); 160 s.
Levitsky J. (red.): Microenterprises in developing countries
(Londyn, IT Publications, 1989); 274 s.
May N.: No
short cuts: A starter resource for women's group fleidworkers
(Londyn, Change, 1992); 60 s.
Millard E.:
Financial management of a small handicraft business (Londyn, IT
Publications/Oxfam, 1987); 38 s.
__________ :
Export marketing for a small handicraft business (Londyn, IT
Publications/Oxfam, 1992); 140 s.
OEF
International: Marketing strategies, training activities for third
world women entrepreneurs (Waszyngton, DC, 1986); 96 s.
Rolfe C. i in.
: Refugee enterprise, it can be done (Londyn, IT Publications,
1989); 150 s.
Small-scale
enterprise, Policy document No. 3 (Haga, Ministry of Foreign
Affairs, 1992); 106 s.
Technonet
Asia: Achievement motivation training: Trainer's guide and handbook
of exercises (Singapur, 1984); 315 s.
Theis J.;
Grady H. M.: Participatory rapid appraisal for community development
workers (Delhi, Skills for Progress, 1986); 136 s.
Rozdział 20. Konsulting w sektorze publicznym
Abramson R. ;
Halset W.: Planning for improved enterprise performance: A guide for
managers and consultants, Management Development Series No. 15
(Genewa, ILO, 1979); 178 s.
Anmed Z. U.
(red.): Financial profitability and losses in public enterprises
(Ljubljana, International Centre for Public Enterprises in Developing
Countries, 1982); 167 s.
APO:
Improving productivity in civil service: A symposium report (Tokio,
1993); 139 s.
Borcherding T.
E. (red.): Budgets and bureaucrats: The source of government growth
(Durham, North Carolina, 1977).
Drucker P. F.:
Managing the non-profit organization: Principles and practices
(Nowy Jork, Harper, 1992).
__________ : Post-capitalist society (Nowy Jork, Harper, 1993).
Gowan V. Q.:
Consulting to government (Cambridge, Massachusetts, Infoscan,
1979); 368 s.
Hodgetts J. E.: The Canadian public service (Toronto, University
of Toronto Press, 1973).
International
Association of Schools and Institutes of Administration (IASIA): Excellence in public management: Facing the challenge, raport z
dorocznej konferencji IASIA z 1993 roku (Bruksela, 1994).
Kolderic T.
(red.): An equitable and competitive public sector (Minneapolis,
Hubert H. Humphery Institute of Public Affairs, Universitv of Minnesota,
1984).
Lane J. E.:
The public sector: Concepts, models and approaches (Londyn, Sage
Publications, 1992); 240 s.
Organization for Economic Cooperation and Development (OECD): Public
management developments: Survey 1993 (Paris, 1993); 191 s.
Osborne D.; Gaebler T.: Reinventing government: How the
entrepreneurial spirit is transforming the public sector (Reading,
Massachusetts, Addison-Wesley, 1992); 405 s.
Salamon L. M. (red.): Beyond privatization: The tools of government
action (Waszyngton, DC, Urban Institute Press, 1989).
Savas E. S. : Structural adjustment and public service productivity
(Genewa, ILO, 1993; MAN DEV/63)
The Government's use of
external consultants (Londyn, HMSO, 1994); 188 s.
Wilson J. Q.: Bureaucracy
(Nowy Jork, Basic Books, 1989).
Rozdział 21. Konsulting w prywatyzacji
Asian Development Bank (ADB): Privatization: Policies, methods and
procedures (Manila, 1985); 380 s.
Central and
Eastern European Privatization Network (CEEPN): Preparing enterprises
for privatization: Business valuation (Ljubljana, 1992); 156 s.
Češka R. i in.: Small privatization in Central and Eastern Europe
(Ljubljana, Central and Eastern European Privatization Network, 1993);
52 s.
Copeland T. i in. : Valuation: Measuring and managing the value of
companies (Nowy Jork, Wiley, 1991).
Eckert J. K (red.): Property appraisal and assessment administration
(Chicago, International Association of Assessing Officers, 1990).
Ellerman D. P. (red.): Management and employee buy-outs as a
technique of privatization (Ljubljana, Central and Eastern European
Privatization Network, 1993); 211 s.
European Bank
for Reconstruction and Development (EBRD): Management and employee
buy-outs in central and eastern Europe ─-an introduction (Londyn,
1993); 99 s.
Feldman R. A.: Mehra R.: Auctions: Theory and possible applications
to economies in transition (Waszyngton, DC, International Monetary
Fund, 1993); 26 s.
Gray C. V.: Evolving legal frameworks for private sector development
in Central and Eastern Europe (Waszyngton, DC, The World Bank,
1993).
Kikeri S. i in.: Privatization: The lessons of experience
(Waszyngton, DC, The World Bank, 1992); 86 s.
Lord R. (red.): Privatization yearbook 1993 (Londyn, Whitaker,
1993).
Prokopenko J. (red.): Management for privatization: Lessons from
industry and public service, Management Development Series No. 32
(Genewa, ILO, 1995); 300 s.
Savas E. A.: Privatizing the public sector: The key to better
government (Chatham, New Jersey, Chatham House Publishers, 1987).
Smith G. V.: Corporate valuation: A business and professional guide
(Nowy Jork, Wiley, 1988); 224 s.
State
Committee of the Russian Federation for the Management of State: The
privatization manual (Moskwa, 1993).
Treuhandanstalt: Privatization: Together into the social market
economy (Cologne, Deutscher Instituts-Verlag, 1992); 301 s.
United Nations: Methods and practices of privatization (Nowy
Jork, 1993); 210 s.
Rozdział 22. Konsulting w poprawie produktywności i wyników
działalności
APO: Improving productivity in civil service: A symposium report
(Tokio, 1993); 139 s.
EIU: Making quality work: Lessons from Europe's leading companies
(Londyn, 1992); 269 s.
__________ :
Global benchmarking for competitive edge (Londyn, 1993); 117 s.
McNair C. J.; Leibfried K. H. J.: Benchmarking: A tool for continuous
improvement (Nowy Jork, Harper, 1992); 344 s.
Munro-Faure L.; Munro-Faure M.: Implementing total quality management
(Londyn, Financial Times/Pitman, 1992); 304 s.
Osada T.: The 5 S's: Five keys to a total quality environment
(Tokio, APO, 1991); 211 s.
Prokopenko J.: Productivity management: A practical handbook
(Genewa, ILO, 1987); 287 s.
Ross J. E.:
Managing productivity (Reston, Wirginia, Reston Publishing Co.,
1977); 190 s.
Ross J. E.; Senju S. i in.: Profitability analysis: Japanese approach
(Tokio, APO, 1989); 215 s.
__________
: TQC and TPM (Tokio, APO, 1992); 158 s.
Część IV. Zarządzanie firmą
konsultingową
Greenbaum T. L.: The consultant's manual: A complete guide to
building a successful consulting practice (Nowy Jork, Wiley, 1990);
228 s.
Greiner L. E.
: Metzger R. 0.: Consulting to management (Englewood Cliffs, New
Jersey, Prentice-Hall, 1983); 368 s.
Hicks T. G.; Mueller J. F.: Standard handbook of consulting
engineering practice (Nowy Jork, McGraw-Hill, 1986).
Kubr M. (rad.): Managing a management development institution,
Management Development Series, No. 18 (Genewa, ILO, 1982); 277 s.
Lambert T.: High income consulting: How to build and market your
professional practice (Londyn, Nicholas Brealy Publishing); 316 s.
Lant J. L.: The consultant's kit: Establishing and operating your
successful business (Cambridge, Massachusetts, JLA Publications,
1981); 203 s.
Maister D.
H.: Managing the professional service firm (Nowy Jork, The Free
Press, 1993); 376 s.
Management consulting 1990: The state of the profession
(Fitzwilliam, New Hampshire, Kennedy Publications, 1990); 127 s.
Metzger R. 0.: Developing a consulting practice (Nowy Jork, Sage
Publications, 1993); 138 s.
Rozdział 23. Podstawy zarządzania firmą konsultingową
Maister D.
H.: Managing the professional service firm (Nowy Jork, The Free
Press, 1993); 376 s.
Millar V. E.: On the management of professional service firms: Ten
myths debunked (Fitzwilliam, New Hampshire, Kennedy Publications,
1991); 50 s.
Rozdział 24. Strategia firmy konsultingowej
Holtz H.: The consultant's guide to hidden profits: The 101 most
overlooked strategies for increased earnings and growth (Nowy Jork,
Wiley, 1992); 230 s.
Maister D.
H.: Managing the professional service firm (Nowy Jork, The Free
Press, 1993); 376 s.
Management consulting 1990: The state of the profession
(Fitzwilliam, New Harnpshire, Kennedy Publications, 1990); 127 s.
Shenson H. L.: Shenson on consulting: Success strategies from the
consultant's consultant (Nowy Jork, Wiley, 1990); 200 s.
Webb S. G.: Marketing and strategic planning for professional service
firms (Nowy Jork, Amacom, 1982); 304 s.
Rozdział 25. Marketing w konsultingu zarządczym
Braun I.: Building a successful professional practice with
advertising (Nowy Jork, Amacom, 1981); 289 s.
Carlson, R. K.: Personal selling strategies for consultants and
professionals: The perfect sales equation (Nowy Jork, Wiley, 1993);
209 s.
Connor R. A.; Davidson J. P.: Marketing your consulting and
professional services (Nowy Jork, Wiley, 1985); 219 s.
Consultants News: Public relations for management consultants: A
practical compendium (Fitzwilliam, New Hampshire, 1980); 83 s.
__________ :
The news release idea book for management consultants (Fitzwilliam,
New Hampshire, 1981); 296 s.
__________ :
25 "best" proposals by management consulting firms (Fitzwilliam, New
Hampshire, 1984); 510 s.
Davidson III
R. L.: Contracting your services (Nowy Jork, Wiley, 1990); 256 s.
Forsyth P.: Marketing professional services: A handbook (Londyn,
Pitman, 1992); 270 s.
Hameroff E. J.; Nichols S. S.: How to guarantee professional success:
715 tested, proven techniques for promoting your practice
(Waszyngton, DC, The Consultant's Library, 1982); 183 s.
Karlson D.: Marketing your consulting or professional services
(Los Altos, Kaifornia, Crisp Publications, 1988); 107 s.
Kennedy J. H. (red.): Public relations for management consultants
(Fitzwilliam, New Hampshire, Consultants News, 1981); 83 s.
__________ :
How management consulting firms are using advertising today
(Fitzwilliam, New Hampshire, Kennedy Publications, 1994).
Kotler P.; Bloom P. N.: Marketing professional services
(Englewood Cliffs, New Jersey, Prentice-Hall, 1984); 296 s.
Maister D. H.: Managing the professional service firm (Nowy Jork,
The Free Press, 1993); 376 s.
McCaffrey M.: Personal marketing strategies (Englewood Cliffs,
New Jersey, Prentice-Hall, 1983); 219 s.
Schrello D.: The complete marketing handbook for consultants,
(Long Beach, Kalifornia, Schrello Direct Marketing, 1994); 590 s.
Wheatley E. W.: Marketing professional services (Englewood
Cliffs, New Jersey, Prentice-Hall, 1983); 205 s.
Wilson A.: Practice development for professional firms (Londyn,
McGraw-Hill, 1984); 232 s.
Rozdział 26. Koszty i opłaty
Consultants News: Fees and expense policies/statements of 24
management consulting firms (Fitzwilliam, New Hampshire, 1984); 55
s.
Reed. R. C.: Win-win billing strategies: Alternatives that satisfy
your clients and you (Chicago, Illinois, American Bar Association,
1992); 244 s.
Shenson H. L.: The contract and fee-setting guide for consultants and
professionals (Nowy Jork, Wiley, 1990); 263 s.
Rozdział 27. Zarządzanie zadaniami
American
Institute of Certified Public Accountants (AICPA): Developing a
consulting services control and management program (Jersey City, New
Jersey, 1993).
Barcus S. W.;
Wilkinson J. W. (red.): Handbook of management consulting services
(Nowy Jork, McGraw-Hill, 1986); 439 s.
Van Doren G. H.; Nadler S. D.: Management advisory services manual
(Boston, Massachusetts, Warren Gorham and Lamont, 1987).
Rozdział 28. Zarządzanie jakością i gwarantowanie jakości
European
Committee for Standardization (ECS): Quality Systems BS5750: Part 1: 1987,
IS509001 – 1987, EN29001 – 1987 (Bruksela, 1987); 10 s.
Collard R.:
Total quality (Londyn, Institute of Personnel Management, 1993).
Feigenbaum A.
V.: Total quality control (Nowy Jork, McGraw-Hill, 1983).
Flood R. L.:
Beyond TQM (Chichester, Sussex, Wiley, 1993); 303 s.
Fox M. J.:
Quality assurance management (Londyn, Chapman and Hall, 1993); 377
s.
Hart C.: Extraordinary guarantees: A new way to build quality throughout
your company and ensure satisfaction for your customers (Nowy Jork,
Amacom, 1993).
Institute of
Management Consultants (IMC): Quality assurance briefing notes 1-6
(Londyn, 1992-93); każda 4 s.
__________ :
Model quality manual for XYZ consultancy (Londyn, 1993); 34 s.
Juran J. M.:
Juran on leadership for quality (Nowy Jork, The Free Press
<Macmillan>, 1989); 376 s.
Maister D. H.: Managing the professional service firm (Nowy Jork,
The Free Press, 1993); 376 s.
Management Consultancies Association (MCA): Quality assurance IS09001
1987/EN29001 1987/BS5750 Part 1 1987 Guidelines for management
consultancy (Londyn, 1990); 9 s.
_________ :
Quality assurance practice notes for management consultance (Londyn,
1990); 60 s.
Mastenbroek W. F. G.: Managing for quality in the service sector
(Oxford, Blackwell, 1991).
Munro-Faure
L. i in.: Implementing total quality management (Londyn,
Financial Times/Pitman Publishing, 1992); 304 s.
__________ :
Achieving quality standards – A step-by-step guide to BS5750/IS09000/ (Londyn,
Institute of Management/Pitman Publishing, 1993); 210 s.
Spenley P.: World class performance through total quality
(Londyn, Chapman and Hall, 1992); 171 s.
Tunks R.:
Fast track to quality (Nowy Jork, McGraw-Hill, 1992); 292 s.
Rozdział 29. Kontrola operacyjna i finansowa
AICPA: Consulting services manual (Jersev City, New Jersey,
1993).
Altman M. A.; Weil R. I.: Managing your accounting and consulting
practice (Nowy Jork, Matthew Bender, 1978).
Association
of Management Consulting Firms (ACME): 1993 Survey of European key
management information (Nowy Jork, 1993); 53 s.
__________ :
Survey of United States key management information (Nowy Jork,
1993); 138 s.
ILO: How to read a balance sheet (Genewa, 1985); 213 s.
Maister D. H.: Managing the professional service firm (Nowy Jork,
The Free Press, 1993); 376 s.
Thomsett M. C.: Fundamentals of bookkeeping and accounting for the
successful consultant (Waszyngton, DC, Bermont Books, 1980); 134 s.
Rozdział 30. Struktura firmy konsultingowej
AICPA: Consulting services
manual (Jersey City, New Jersey, 1993).
Bakewell K.
G. B.: How to organize information (Aldershot, Hampshire,
Gower, 1984); 225 s.
Daniells L.
M.: Business information sources (Berkeley, Kalifornia,
University of California Press, 1985); 673 s.
Pyeatt N.:
The consultant's legal guide (Waszyngton, DC, Bermont Books, 1980);
145 s.
Reed S. G.:
Small libraries: A handbook for successful management (Jefferson,
North Carolina, McFarland, 1991); 142 s.
Saint Clair
G.; Williamson J.: Managing the new one-person library (Londyn,
Bowker Saur, 1992); 170 s.
Vernon K. D.
C.: Information services in management and business (Londyn,
Butterworth, 1984); 346 s.
__________ :
(red.): Library and information services of management development
institutions: A practical guide, Management Development Series, No.
24 (Genewa, ILO, 1986).
Rozdział 31. Technologia informatyczna w firmie konsultingowej
Barcus S. W.; Wilkinson J. W. (red.): Handbook of management
consulting services (Nowy Jork, McGraw-Hill, 1986); 439 s.
Holtz H.: The consultant's edge: Using the computer as a marketing tool (Nowy
Jork, Wiley, 1985); 364 s.
Simon A. R.:
How to be a successful computer consultant (Nowy Jork,
McGraw-Hill, 1990); 259 s.
Część
V. Rozwój konsultantów zarządczych i profesji konsultingowej
Rozdział 32. Kariera i wynagrodzenia w konsultingu
ACME:
Professional profile of management consultants: A body of expertise,
skills, and attributes (Nowy Jork, 1989); 40 s.
IMC: A body
of knowledge for the accreditation of management consultants (Nowy
Jork, 1979); 75 s.
Maister D. H.:
Managing the professional service firm (Nowy Jork, The Free
Press, 1993); 376 s.
Margerison Ch.
J.: Managerial consulting skills: A practical guide (Aldershot,
Hampshire, Gower, 1988); 200 s.
Speicher K.;
Stamp S.: Management consulting 1996 (Boston, Massachusetts,
Harvard Business School Press, 1995); 178 s.
Rozdział 33. Szkolenia i rozwój konsultantów
AICPA: University education
for management consulting (Nowy Jork, 1978); 144 s. Andolsen A. A.
(red.): Management consulting: A model course (Nowy Jork, ACME, 1988); 95
s.
APO: Consulting skills in Asian context: A report of an APO symposium
on consulting skills (Tokio, 1992); 188 s.
Bellman G.M.: The consultant's calling: Bringing who you are to what
you do (San Francisco, Kalifomia, Jossey-Bass, 1990); 238 s.
Boydell T.: Management self-development: A guide for managers,
organizations and institutions, Management Development Series, No.
21 (Genewa, ILO, 1985); 267 s.
Katz A. S.: Professional personnel policies development guidebook
(Reading, Massachusetts, Addison-Wesley, 1982); 256 s.
King P.: Performance planning and appraisals: A how-to book for
managers (Nowy Jork, McGraw-Hill, 1984); 160 s.
Kubr M.; Prokopenko J.: Diagnosing management training and
development needs: Concepts and techniques, Management Development
Series, No. 27 (Genewa, ILO, 1989); 304 s.
Markham C.: The top consultant: Developing your skills for greater
effectiveness (Londyn, Kogan Page, 1993); 231 s.
Nadler L. (red.): The handbook of human resource development
(Nowy Jork, Wiley, 1984); 845 s.
Phillips K.;
Shaw P.: A consultancy approach for trainers (Aldershot,
Hampshire, Gower, 1989); 166 s.
Tracey W. R. (red.): Human resource management and development
handbook (Nowy Jork, Amacom, 1985); 1550 s.
Truell G. F.: Coaching and counselling: Key skills for managers
(Buffalo, Nowy Jork, PAT Publications, 1981); 77 s.
Rozdział 34. Przygotowania na przyszłość
APO: Consulting skills in Asian context (Tokio, 1991); 188 s.
General Agreement on Tariffs and Trade (GATT): GATS: The general
agreement on trade in services and related instruments (Genewa,
1994); 55 s.
Management consulting 1990: The state of the profession
(Fitzwilliam, New Hampshire, Kennedy Publications, 1990); 127 s.
World Bank: The consulting profession in developing countries,
World Bank Discussion Paper (Waszyngton, DC, 1992); 85 s.
ZAŁĄCZNIKI
Załącznik nr 1 (wybór i wykorzystanie konsultantów)
ACME: How
to select and use management consultants (Nowy Jork, 1987); 33 s.
Bennett R.: Choosing and using management consultants (Londyn,
Kogan Page, 1990); 301 s.
Cannon J. T.: No miracles for hire: How to get real value from your
consultant (Nowy Jork, American Management Association, 1990); 287
s.
Easton T. A.; Conant R. W.: Using consultants: A consumer's guide for
managers (Chicago, Illinois, Probus Publishing, 1985); 200 s.
EIU: Choosing and using a management consultant (Londyn, 1993);
322 s.
________ : Executive search in Europe: Choosing and using a
headhunter (Londyn, 1993); 290 s.
Fuchs J. H.: Making the most of management consulting services
(Nowy Jork, Amacom, 1975); 214 s.
Golightly H. O.: Consultants: Selecting, using and evaluating
business consultants (Danbury, Connecticut, Watts, Franklin, 1985);
256 s.
Holtz H.: Utilising consultants successfully: A guide for management
in business, government, the arts and professions (Westport,
Connecticut, Quorum Books, 1985); 221 s.
__________ : Choosing and using a consultant: A manager's guide to
consulting services (Nowy Jork, Wiley, 1989); 208 s.
Kubr M.: How to select and use consultants: A client's guide,
Management Development Series, No. 31 (Genewa, ILO, 1993); 205 s.
McGonagle J. J. Jr.: Managing the consultant: A corporate guide
(Radnor, Pensylwania, Chilton, 1981); 210 s.
Shenson H. L.: How to select and manage consultants: A guide to
getting what you pay for (Lexington, Massachusetts, Lexington Books,
1990); 241 s.
Taylor A. R.: How to select and use an executive search firm
(Nowy Jork, McGraw-Hill, 1984); 173 s.
Transport and
General Workers Union: Management consultants: Friends or enemies?
(Londyn, 1983); 30 s.
Ucko T. J.: Selecting and working with consultants: A guide for
clients (Los Altos, Kalifornia, 1990; 76 s.
Załączniki nr 9 i 10 (komunikacja i pisanie raportów)
Alexander Hamilton Institute: Executive's guide to effective writing
(Nowy Jork, 1980); 109 s.
Axtell R. E.: Do's and taboos of public speaking: How to get those
butterflies flying in formation (Nowy Jork, Wiley, 1992); 200 s.
__________ (red.): Do’s and taboos around the world: A guide to
international behaviour (Nowy Jork, Wiley, 1990); 200 s.
Calero H.; Oskam B.: Negotiate for what you want: Talking your way to
success in business, community affairs and personal encounters
(Wellingborough, Northamptonshire, Thorsons Publishers, 1988); 333 s.
Casse P.:
The one-hour negotiator (Oxford, Butterworth-Heinemann, 1992); 117
s.
Gowers E.:
The complete plain words (Londyn, HMSO 1986); 288 s.
Gunning R.:
The technique of clear writing (Nowy Jork, McGraw-Hill, 1968).
Holcombe M.
W.; Stein J. K.: Presentations for decision makers (Nowy Jork,
Van Nostrand Reinhold, 1990); 222 s.
Honey P.: Face to face: A practical guide to interactive skills
(Londyn, Institute of Personnel Management, 1976); 150 s.
Kennedy G.: Everything is negotiable (Londyn. Business Books,
1989); 284 s.
Munter M.: Guide to managerial communication (Englewood Cliffs,
New Jersey, Prentice-Hall, 1982); 170 s.
Nierenberg G.
I.: The art of negotiating (Nowy Jork, Pocket Books, 1984); 254
s.
Leech T.: How
to prepare, stage, and deliver winning presentations (Nowy Jork, Amacom,
1985); 417 s.
Poe R. W.: The McGraw-Hill guide to effective business reports
(Nowy Jork, McGraw-Hill, 1982); 209 s.
Schneider A. E. i in.: Organizational communications (Nowy Jork,
McGraw-Hill, 1975); 367 s.
Simpkin R.; Jones, R.: Business and the language barrier (Londyn,
Business Books, 1976); 291 s.
Strunk W.:
The elements of style (Nowy Jork, Macmillan, 1959); 70 s.
Sussams J.
E.: How to write effective reports (Aldershot, Hampshire, Gower,
1983); 109 s.
Swets P. W.: The art of talking so that people will listen
(Englewood Cliffs, New Jersey, Prentice-Hall, 1983).
Yager J.: Business protocol: How to survive and succeed in business
(Nowy Jork, Wiley, 1991); 246 s.
Zinsser W.: On writing well: An informal guide to writing non-fiction
(Nowy Jork, Harper and Row, 1980); 187 s.
Periodyki
Consult
(Londyn, Institute of Management Consultants).
Consultants News (Fitzwilliam, New Hampshire, Kennedy
Publications).
Consultation (Nowy Jork,
Human Sciences Press).
Consulting (Suresnes,
France, M. M. Editions).
Journal of
Management Consulting (Milwaukee, Wisconsin, Journal of Management
Consulting, Inc.).
Management Consultancy (Londyn, VNU Business
Publications).
Management
Consultant International (Dublin, Lefferty Publications).
Management
Consultants News (Chorleywood, Hertfordshire, Prime Marketing
Publications).
Katalogi
Consultants
and Consulting Organizations Directory 1990. (Detroit, Michigan,
Gale Research, 1989).
Directory of
Executive Recruiters 1992 (Fitzwilliam, New Hampshire, Kennedy
Publications, 1992); 822 s.
Directory of
Key Executive Search Firms in Europe (Genewa, Consultex, 1992); 43
s.
Directory of Management Consultants (Fitzwilliam, New Hampshire,
Kennedy Publications, 1993); 840 s.
Directory
of Management Consultants in the UK 1991 (Londyn, Task Force Pro
Libra, 1991); 497 s.
Directory
of Outplacement Firms 1995-96 (Fitzwilliam, New Hampshire, Kennedy
Publications, 1994).
EIU:
Executive search in Europe: Choosing and using a headhunter (Londyn,
1993); 290 s.
European
Consultants Directory (Detroit, Michigan, Gale Research Co., 1992).
European
Directory of Management Consultants 1995 (Londyn, A.P. Information
Services, 1995).
FEACO directory
(Bruksela, European Federation of Management Consulting Associations,
1991).
Le guide professionnel des sociétés de conseil (Suresnes, France,
M.M. Editions, 1996).
Bibliografie
ACME 1988 annotated bibliography of selected resource materials
(Nowy Jork, Association of Management Consulting Firms, 1988); 84 s.
Przeglądy
regionalne i krajowe
(wyd. przez ALPHA Publications,
Beaconsfield, Buckinghamshire, UK)
Management consultancy services in Japan (1989).
Management consultancy services in the USA (1990).
Management consultancy services in Western Europe (1994). |